Return, refund and cancellation policy

Last updated 23 October 2026

Cancellations

Unpaid orders and cash-on-delivery orders can be cancelled from your account before they are processed.

Because these are food products, returns are accepted only for damaged, incorrect or expired items reported within 48 hours of delivery with photos.

Approved refunds are issued to the original payment method. Banks may take 5–7 business days to credit the amount.

[TEMPLATE — review with a legal advisor before launch.]